Undergraduate Certificate of Hotel, Tourism and Hospitality Operations
Quick Facts
Available for domestic students only.
Study Mode
ICHM’s standard mode of delivery is face to face with incorporated technology enhanced learning (TEL).
Course Code
TEQSA:
CRS14001045
Duration
6 months
Subject Summary
4 total
Qualification Info
Awards
Undergraduate Certificate of Hotel, Tourism and Hospitality Operations
AQF Level
5
Available for domestic students only.
This short course has been designed to meet the current hospitality industry skills shortage in the area of frontline entry level job roles within hospitality, tourism and hotels. Whilst placed within hospitality based industry roles by ICHM’s current Industry and Career Development Managers potential students will undertake formalised online or on-campus learning specifically focused on the industry need area of Rooms Division and COVID-19 Hygiene whilst also undertaking studies in broader tourism and employability development areas.
Orientation sessions at ICHM are held in week one at the start of each study period to provide a friendly welcome to all new students from Australia and around the world.
With students drawn from across Australia and around the world, students may not know anyone else before they start studying. The orientation sessions are offered to help you get to know each other, introduce you to campus life in Adelaide, to help you get to know your learning environment, support services and facilities, understand our mutual obligations, our services, meet your lecturers, and just generally settle in.
What to Expect
This subject will enable the student to develop an appropriate understanding of the global hospitality and tourism industry. The students will be provided with an overview of the industries including their functions, services, and locations that make up the key characteristics of the international contemporary hospitality and tourism industry.
This subject will enable the student to demonstrate professional knowledge and skills in Rooms Division, particularly in the Housekeeping and Concierge departments.
Student will examine some of the common Housekeeping and Concierge operational characteristics as well as the products and services required to ensure standard delivery and guests’ safety and security.
This subject will enable students to gain an understanding of contemporary communication skills necessary for the hospitality business environment. Students will develop personal, social and professional skills, knowledge and techniques which can be utilised and applied within a range of hospitality and tourism business contexts.
This subject will enable the student to apply and integrate theory with the practice of work so they may develop their knowledge, skills and professional networks through lived experience in a professional workplace setting. This workplace setting may include an international hotel, hotel, tourism or other hospitality related environment approved by ICHM.