Quick Facts
Intake Dates
5 May 2025
28 July 2025
13 October 2025
16 February 2026
Study Method
ICHM’s standard mode of delivery is face to face with incorporated technology enhanced learning (TEL).
Course Codes
CRICOS: 097744B
TEQSA: CRS1400553
Subject Summary
4 Subjects
3 Core on campus subjects
1 Elective on campus subjects
Qualification Info
Awards
Graduate Diploma in International Hotel Management
AQF Level
TBC
Campus
Adelaide campus: 131-139 Currie St, Adelaide, Australia
The Graduate Diploma in International Hotel Management is a one year (2 semesters) full-time course designed to provide opportunities for students to develop advanced knowledge, skills and understanding to undertake lower to middle level management positions in international hotels. Whilst the course focus is on international hotels, students could choose to undertake their career paths in other areas of the international tourism and hospitality industry. Domestic students can undertake the course part-time.
Students enrolled in the Graduate Diploma who successfully complete all eight subjects can progress to the Master of International Hotel Management.
The twelve-month Graduate Diploma is nested within the two-year Master of International Hotel Management.
What to Expect
Note: Electives are subject to change
SEMESTER 1
MIHM101International Hotel Food and Beverage Management
Managing food and beverage operations requires cross disciplinary skills knowledge and understanding to manage the complexities of achieving high quality outcomes for guest experiences, staff and a hotel’s reputation in an internationally competitive and changing environment. At the same time, it requires managing financial aspects (costs and revenues) specific to the food and beverage operations. This subject will enable the students to develop the knowledge and skills required for the management of food and beverage operations within competitive and changing international hotel operating environments.
MIHM102International Hotel Accommodation Management
The revenue derived from hotel accommodation is a significant contributor to the overall profitability of a hotel. Depending on the type of hotel operation, it may include (but is not limited to) the management of front office, housekeeping/hotel facilities, security and engineering. Managing accommodation requires cross disciplinary skills, knowledge and understanding to navigate the complexities of achieving high quality outcomes for guest experiences, staff and a hotel’s reputation in an internationally competitive and changing environment. At the same time, it requires managing all financial aspects (costs and revenues) specific to its accommodation departments in close cooperation with all other hotel areas. This subject will enable the student to develop the knowledge, skills and understanding of managing accommodation and related hotel areas within competitive and changing international hotel operating environments.
MIHM103Hospitality Management Accounting
This subject will enable the student to develop an understanding of key financial and operational performance indicators, central to ensuring the current and future profitability of international hospitality business. Students will develop a range of technical skills to measure financial performance which include budgeting, forecasting and cost control. Demonstration of the ability to analyse, synthesise and communicate key aspects of financial accounting into professional practices is a core outcome of this subject.
MIHM104International Hotel Services Marketing
This subject will enable the student to investigate and critically evaluate the theory underpinning International Services Marketing. Students will examine the global, social, cultural, commercial, ethical and technological influences and models of consumer behaviour that form the service and product expectations of international hotel guests. The student will examine the significance of the strategies and implications of contemporary services marketing including Customer Relationship Marketing, complaint and service recovery, pricing strategies, consumer strategies, loyalty and retention, target market profitability, competitive analysis, benchmarking and brand differentiation, sales force strategy, information technology and communications, balancing capacity and demand and monitoring consumer buying patterns and behaviours. On completion of this unit, students will demonstrate a managerially-relevant approach and ability to understand the successful marketing of services and delivery of customer service as critical elements in the development of guest expectations and building customer experiences.